Sources of Additional Information
Many organizations have information that can help you understand
your health care choices. Some helpful materials and contacts are
listed.
Accreditation and Quality
Accreditation Association for Ambulatory Health Care
9933 Lawler Ave.
Skokie, IL 60077-3708
(847) 676-9610
Accredits outpatient health care settings such
as ambulatory surgery centers, radiation oncology centers, and student
health centers. Call for a list of accredited organizations.
Community Health Accreditation Program
350 Hudson St.
New York, NY 10014
800-669-1656, ext. 242
Accredits community, home health, and hospice
programs; public health departments; and nursing centers. Call for
a list of accredited organizations.
Consumer Coalition for Quality Health Care
1275 K Street, N.W.
Suite 602
Washington, DC 20005
(202) 789-3606
A national, nonprofit organization of consumer
groups advocating for consumer protections and quality assurance
programs and policies. Call with general questions about quality
issues or for consumer materials on managed care and activities
at the State level
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
(630) 792-5000
Evaluates and accredits nearly 20,000 health
care organizations and programs including almost 12,000 hospitals
and home care organizations, and more than 7,000 other health care
organizations that provide long term care, behavioral health care,
laboratory and ambulatory care services. The Joint Commission also
accredits health plans, integrated delivery networks, and other
managed care entities. Visit Quality Check on the Joint Commission's
Web site (http://www.jcaho.org) for information on individual accredited
organizations or for general information about assessing the quality
of health care organizations.
National Committee for Quality Assurance
2000 L St. N.W., Suite 500
Washington, DC 20036
800-839-6487
Web Site: http://www.ncqa.org
Accredits HMOs and other managed care organizations.
Call for the NCQA Accreditation Status List, Accreditation Summary
Report, publications list, or for general information about quality.
Utilization Review Accreditation Commission
1130 Connecticut Ave. N.W., Suite 450
Washington, DC 20036
(202) 296-0120
Accredits PPOs and other managed care networks.
Call for a list of accredited organizations.
This consumer's guide was developed by the Agency for Health Care
Policy and Research, U.S. Department of Health and Human Services,
Rockville, MD, in cooperation with the Health Insurance Association
of America, Washington, DC.
AHCPR Publication No. 97-0011
Current as of March 1997
Internet Citation:
Choosing and Using a Health Plan. AHCPR Publication
No. 97-0011, March 1997. Agency for Health Care Policy and Research,
Rockville, MD, and the Health Insurance Association of America,
Washington, DC. http://www.ahrq.gov/consumer/hlthpln1.htm
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